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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richard Owen

Richard Owen

February 18, 2025

5  out of  5
rating by Richard Owen
"My wife and I met with Brad to review our policies. He identified a couple of areas were we save a little money which was greatly appreciated. Brad was very helpful and easy to talk too while he explained what was going on in the state because of the recent fires. I've been with State Farm for almost 60 years and Brad is one of the best agents I've ever had!"
We responded:
"Thank you, Rich, for the kind words. We strive every day to provide the type of customer service that you and your wife experienced in our office. It is a privilege to work with you and your wife."
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Dale schulz

October 9, 2024

5  out of  5
rating by Dale schulz
"As always Brad and his staff came through for us in a pinch. We needed insurance for two trucks that we were driving up to Manitoba. The staff took care of us quickly and we were able to make the trip without incident. Great job!"
We responded:
"Dale, thanks for the kind words. We are always glad to hear from a satisfied customer, and we are always here for you. Take care and thanks again for your business."
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James Short

September 20, 2024

5  out of  5
rating by James Short
"Brad Board and his team of insurance specialists provide a valuable product, insurance, in a professional and personal manner. Develop a relationship and you’ll be valued and protected."
We responded:
"Jim, thank you for the very kind words about our agency. Your confirmation of what we strive to do each, and every day is appreciated. We find great personal satisfaction in developing relationships that are based on caring and interest with everyone we have the opportunity to talk to each day. Thanks again for your kind words, as they a wonderful affirmation for myself and my team."
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JooJoo

August 3, 2024

1  out of  5
rating by JooJoo
"First and foremost, this review is not for State Farm as it is overall a very good company. It is strictly for the office of Brad Robert Board and some of his staff. To anybody considering doing business at this particular office, run the other way. Unless, you do not mind your personal and policy details to be breached. A few months ago, two particular individuals who are not on my policies, and in at least two different occasions, (that I am aware of), went in this office and were able to obtain personal information and details about my policies by a lady named Elvira., who, as far as I am aware of, continues to be employed at this office. Both times, it was brought up to Mr. Board's attention. The second time, he seemed annoyed and I felt he blew me off. Needless to say, very unprofessional. If, or when you read this review Mr. Board, do not be talking about this issue can be resolved and to contact your office. You did nothing when it was brought up to your attention and yes, other customers need to know. I will file a written complaint with State Farm."
We responded:
"Dear Anonymous, we run a very highly ethical business and have a team that holds to this vey high standard as well. I am disappointed that you elected post something on this site without bringing these concerns to my attention. We never share information with anyone, except the owners of policies. "
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Adam Marks

February 27, 2024

5  out of  5
rating by Adam Marks
"Brad has been my insurance carrier for ten years. He is professional, honest and dependable. If you’re looking for a company and agent who trustworthy and dependable I would recommend Brad and his team."
We responded:
"Adam, we appreciate your business and the opportunity to work with you and your family. Thanks for the trust that you have placed in us, it is our pleasure and honor to serve you, as your State Farm Agent."
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Sandra Stryd

January 30, 2024

5  out of  5
rating by Sandra Stryd
"Mineral King Preservation Society is so happy to have our policy with Brad Board and his team. Every time I talk to Brad (or one of his team), I feel like the most important client he has. He's interested in my issues or problems, he responds quickly and I'm always happy with the results. We feel our policy is the perfect safety net! Thank you Brad!"
We responded:
"Sandi, thank you for the kind and we work very hard to make all of our clients feel appreciated. "
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Roberto Polanco

January 25, 2024

5  out of  5
rating by Roberto Polanco
"Ok my name is Roberto Polanco and I have all my polices w State Farm and I’m so happy with Coustumer service, Is one of the Coustumer’s person for me she is so sweet and excellent person, her name is Yuri Mendez Valdez: But even the other Coustumer service they are excellent people 👍 thank you Brad."
We responded:
"Roberto, thank you so much for your kind words. We appreciate your loyalty and Yuri is a wonderful compliment to our team. "
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jerry parkison

April 20, 2023

5  out of  5
rating by jerry parkison
"Great job taking care of me. Brad does everything I need no worries 5 star"
We responded:
"Jerry, it is our privilege to be your insurance partner for many years. We appreciate the opportunity and enjoy calling you "friend". Thank for the kind words. Brad Board., CLU"
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heather beers

April 14, 2023

5  out of  5
rating by heather beers
"I have never gotten better customer then from yuri she is so friendly professional and courteous"
We responded:
"Heather, thank you so much for your very kind words about Yuri. She strives diligently to provide excellent service to each customer interaction that she has. Your words of professionalism and courtesy are her trademarks, that make here the excellent professional that she is. Thanks again."
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Jinna Kim

March 23, 2023

5  out of  5
rating by Jinna Kim
"Yuri is excellent service wonderful friendly she helped me a lot best help I’ve had in my life. Many years with this agency."
We responded:
"Jinna, thank you so much for the kind words about your Yuri, our Office Manager. She is always striving to provide the warmest and most effective interactions with all of our clients. We appreciate the trust that you have placed in our State Farm Agency to meet all of your insurance needs. We will look forward to seeing you again very soon. Brad Board, CLU"
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Andrea Mendez

March 22, 2023

5  out of  5
rating by Andrea Mendez
"Yuri is the best any question or concern I have she has the answer. Thank you Brad for great service keep up the good work!"
We responded:
"Andrea, yes Yuri is amazing, and we appreciate all of the hard work that she puts into her interactions with our clients and our office team members. I appreciate that you took the time to let me know of your wonderful interaction. Thanks again and we will look forward to seeing you soon."
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Speedy Jurado

November 3, 2022

1  out of  5
rating by Speedy Jurado
"So I had insurance with Brad board office in visalia ca and my agent is yuri g Mendez Valdez and she didn't help me out when I was seeking out for help when I was involved in a car accident worst service ever and every time I called and ask to speak to yuri she would never call me back so people I don't recommend this office worse and bad service ever Brad board not recommended"
We responded:
"Speedy, we are sorry that we couldn't meet your expectations and we would appreciate the opportunity to serve you again. Brad Board, CLU"
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Doyle Thomas

March 19, 2022

5  out of  5
rating by Doyle Thomas
"Brad is a great guy very friendly and respectful looks you in the eye when he talks to you"
We responded:
"Thanks Doyle, we appreciate the kind words. We work really hard on treating you and everyone else like a neighbor and not a number. Brad Board, CLU"
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Fatima Tovar

March 19, 2021

5  out of  5
rating by Fatima Tovar
"Awesome experience everytime! Great customer service and great services. Thank you Yuri, Brad and Karla"
We responded:
"Thanks so much Fatima. We appreciate the kind words and our team is ready to serve you for all of your insurance needs. Brad Board, CLU"
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Gary Rodriguez

August 31, 2020

5  out of  5
rating by Gary Rodriguez
"Great customer service all the way around, I have been a client for 13 years and it's always been a great experience when I need to speak with my agent Brad Board."
We responded:
"Thanks Gary, hoping all is well with you. We appreciate the kind words. Brad Board, CLU"
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Christina Hallmeyer

September 2, 2019

5  out of  5
rating by Christina Hallmeyer
"Brad and Lois do an amazing job at knowing their clients and their products and matching needs with solutions!"
We responded:
"Thank you Christina, always great to see you and thank you for the wonderful comments. Brad Board"
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Isabel Cadena

June 2, 2019

5  out of  5
rating by Isabel Cadena
"Love how they explain everything and are really nice. Thank you Louise😉"
We responded:
"Thanks Isabel. We really appreciate the kind words and we work very hard to make sure that all of your questions are answered."
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Cathy Walker

April 6, 2019

5  out of  5
rating by Cathy Walker
"Someone always Available to help. No waiting."
We responded:
"Thanks Cathy, we appreciate your business."
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Crimson

August 23, 2018

5  out of  5
rating by Crimson
"I've been with this branch since I first started driving. I've never had an accident, BUT! I did lock myself out of my car... multiple times... but only when I first started driving. Mostly. They've always offered to call tows or lock smiths for me. Answered any questions I had. they even gave a me statefarm cup for my birthday one year."
We responded:
"Thank you for the kind words and we appreciate your business and the opportunity to serve your insurance needs. "